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Volunteer Experience Lead

Role Summary

The Volunteer Experience Lead is responsible for cultivating a positive, organized, and engaging volunteer environment within the organization. This individual oversees volunteer recruitment, onboarding, retention, recognition, and internal culture-building initiatives to ensure volunteers feel supported, valued, and connected to the organization’s mission.

This role plays a critical part in maintaining volunteer satisfaction and operational sustainability by helping create meaningful pathways for engagement, growth, and leadership development.

Key Responsibilities

  • Coordinate volunteer recruitment initiatives and outreach

  • Support onboarding and orientation of new volunteers

  • Develop volunteer engagement and retention strategies

  • Maintain volunteer records, scheduling systems, and communication channels

  • Serve as a primary point of contact for volunteer concerns and support

  • Foster an inclusive, collaborative, and mission-driven volunteer culture

  • Organize volunteer appreciation and recognition initiatives

  • Assist with volunteer training, mentorship, and leadership development opportunities

  • Collaborate with departmental leads to identify volunteer needs and placement opportunities

  • Monitor volunteer participation and provide feedback to leadership regarding team dynamics and operational gaps

Preferred Qualities

  • Strong interpersonal and communication skills

  • Organized and detail-oriented

  • Compassionate and approachable leadership style

  • Ability to manage multiple priorities and personalities

  • Experience in mentorship, leadership, education, or team coordination is considered an asset

Impact of the Role

The Volunteer Experience Lead helps ensure volunteers remain motivated, connected, and empowered within the organization, directly contributing to long-term sustainability and community impact. This role will especially work to further develop and support the Ambassador Program and its volunteers. 

How to apply

We ask that applications are emailed directly to founder@foundationofimg.org by June 15th, 2026, 9:00pm EST. Virtual interviews will be held June 17th and 18th 2026 between 9:00am-9:00pm EST. If you prefer a time slot, please include this detail in your application email.

Please email a cover letter describing the role or roles you are interested in and your relevant experiences. We also ask for a copy of your CV to be attached for review. 

For anyone who may be attending this year’s IMG Conference and Expo in Toronto, Canada, consider bringing us your CV for an on the spot interview! Candidates may choose to opt for an in-person interview during the time of the conference. Please let us know if you would appreciate an in person interview in Toronto within your application email.

We currently operate on a volunteer basis. These are not paid roles at this time, however, gifts of appreciation have included conference attendance sponsorship and networking opportunities for our core members. Our community appreciates the good work and support we offer through the foundation and look forward to welcoming you to the team!